Question 1

What makes Cluso Infolink different from traditional screening companies?

Accepted Answer

Think of us as the "upgrade" to your hiring process. While others rely on manual, legacy systems, Cluso Infolink leverages cutting-edge automation and real-time data integrations. We don’t just give you a data dump; we provide clear, actionable insights that help you make the best hiring decisions without the headache.

Question 2

How does Cluso Infolink ensure such high accuracy?

Accepted Answer

Accuracy is our North Star. We combine AI-driven data verification with a "human-in-the-loop" approach. Our platform flags potential discrepancies for our expert investigators to review, ensuring you never miss a detail—and never penalize a candidate for a simple data glitch.

Question 3

How quickly can I expect results?

Accepted Answer

In the talent war, every hour counts. Many of our standard checks—like SSN traces and National Criminal Database searches—return results instantly. For more complex deep dives, our streamlined workflows usually cut industry-standard turnaround times by 30% or more.

Question 4

Does Cluso Infolink offer a mobile-friendly experience for candidates?

Accepted Answer

Absolutely. We know your candidates are on the move. Cluso Infolink features a mobile-first interface that allows candidates to upload documents, sign consents, and track their status right from their smartphones. A smooth candidate experience reflects well on your brand.

Question 5

How does Cluso Infolink help our team stay compliant?

Accepted Answer

Navigating the maze of FCRA, EEOC, and local "Ban the Box" laws can be a nightmare. Cluso Infolink has compliance built into its DNA. Our platform automatically updates to reflect current regulations, providing you with built-in disclosures and adverse action workflows to keep your legal team happy and your company protected.

Question 6

How secure is the data handled by Cluso Infolink?

Accepted Answer

We treat your data like it’s our own. Cluso Infolink utilizes AES-256 encryption and is fully SOC 2 Type II compliant. We maintain rigorous security protocols to ensure that sensitive candidate information stays exactly where it belongs: under lock and key.

Question 7

Can Cluso Infolink handle international background checks?

Accepted Answer

Yes! The world is getting smaller, and your talent pool is getting bigger. Cluso Infolink offers comprehensive global screening in over 200 countries and territories. Whether you’re hiring in London or Lima, we handle the local nuances and language barriers for you.

Question 8

Does Cluso Infolink integrate with my current ATS?

Accepted Answer

We play well with others. Cluso Infolink offers seamless integrations with the industry’s leading Applicant Tracking Systems (ATS). You can order a check and view the final report without ever leaving the dashboard you already use every day.

Question 9

If I have a question, will I talk to a real person?

Accepted Answer

In a world of bots, we pride ourselves on being human. Every Cluso Infolink partner has access to our dedicated support team. No endless phone trees—just experts who are ready to help you navigate a tricky report or optimize your screening package.

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